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The Top Management of SIGMA ELECTRIC ensures that customer needs are determined, converted to requirements, and achieved in accordance with the Quality Management System defined in this Quality Manual as follows:
- Determination of Requirements Related to the Services,
- Review of Requirements Related to the Services,
- Customer Satisfaction, and
- Measurement and Monitoring of Products.
Top management of SIGMA ELECTRIC ensures that customer satisfaction is a continuous focus of its efforts through management reviews and awareness of employees at all levels.
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